I bought a PS4 online, but then immediately cancelled my order. Once it got here it didn't work. This morning I stop by your store that is located in Hernando Mississippi to purchase a new version of NCAA 2013 for a PS3 system. Reviews For Gamestop Customer Service (19) Poor service. If your enquiry relates to a GameStop store, you may be best served to contact that store directly. If I were you I would avoid purchasing online unless you like receiving products that don't work that you pay for. Our Customer Service team are ready to help; Monday to Thursday: 8am to 4.30pm . Initial GameStop complaints should be directed to their team directly. I'm ready to seek legal counsel in this matter.. You will not receive help. Gamestop customer service is just trash. Long story short, my girlfriend placed an order with Gamestop during a B2G1 promo. I don't even like funkos so my friend got a free one. GameStop shares surge on news of investor Ryan Cohen's expansion proposal for the videogame retailer. She got the two she paid for, but the free game was a no-show. star) and react to what the public is saying. Games arrived and it turns out that one game does not work. Excellent customer service. Not helpful at all and ultimately left with a game my nephew can't use on his system. Employee named Ellen told my 13 yr old about all the sex , drugs , and strip clubs in the new gta game. Our passion is to create memorable experiences by making guest services out top priority. My switch reads two fine and 3rd one just won't work. GameStop.com Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews. I received them after I came back from a trip to find only one had worked. Not helpful at all and ultimately left with a game my nephew can't use on his system. I waited 20 minutes for an associate. I recently purchased 3 (used) games from GameStop online. I preordered Immortal: Fenyx Rising with ship to home on release day option, which would have been yesterday, but when I called them, they told me its my fault I did not get it release day because I did not upgrade my service for for release day delivery. Our training programs are gears towards authentically created personal interactions to identify guest needs, provide solutions and making everyone feel a part of the GameStop ⦠- Some of the employees are really cool and relatable, and working most days and nights felt like a hangout as opposed to a crappy retail job. Get guidance for specific issues. You can contact us any time by clicking here Customer Service. I walked in and bought one of the 5 or so Spartan funkos. Overall bad experience with game stop purchase and subsequent return. They send it to me in a normal sized cd case which obviously does not secure the small gamecube disk properly. Well guess what? I ordered a video game and paid the extra to have it overnighted to my house. Friday: 8am to 4pm GMT. 4.7 out of 5 stars 155. I need a customer service email address for gamestop. Jaquelin Graves June 10, 2014. So I just talked to Gamestop customer service regarding the Red Shift promotion. Never disclosed that information to my boyfriend before his purchase and basically screwed him out of getting anything back. At GameStop, service really matters! Quickly find a company phone number, see current wait time, a tool to skip that wait, fastest way to a human on the phone, reminders for when to call them and much more. @Frank1connolly @DisFunko @GameStop Yeah, I too am having problems with Gamestop's Customer service. Latest Review For: Gamestop - Indianapolis, IN Worst gamestop ever They are rude to customers and they screw you over when you are trying to get a video game controller for affordable price that works and won't freeze up your Xbox 360/ps3/wii/wii u/ps4/xbox one console. I made my purchase online since my gamestop sucks and dosnt have anything halo in stock, I reached out to gamestop with the issue and have yet to get a response its been 4 days since my order shipped out, so I am assuming online orders are a bust for this promotion, you would think with all the issues going on they would rather you order online I am glad I only spent $16 to see if this would work or not I guess I will just miss out on this armor and thats a bummer. So I ordered 3 pre owned games for buy 2 get 1 free promotion. 16 comments. I was the only customer in the store (11:18am central time). Game stop y'all are really letting me down with your products and customer service, it takes a long time, i waited over 20min. You are left on hold forever. I will NEVER shop at gamestop again - EVER.. I think GAME STOP should stop and take a look at their customer rating a ! Be The First to Know with the GameStop app Devoluciones Cancelar orden Cambia el orden Orden de pista Queja I have a different issue. I make alot of purchases from this location but have resently noted a change in customer service. They didn't even help me with this. When I called I waited for about 20 minutes only to get a pompous jerk who would not help me at all. ForLocations, The World's Best For Customer Service Info. GameStop investor thinks heâs got a plan to make it competitive with Amazon The investor, who co-founded Chewy.com, has acquired a ⦠It took three people before someone actually helped me. The lady on the phone was really nice and did offer a discount. Gift Cards Best Sellers Prime Customer Service New Releases Find a Gift Whole Foods Books AmazonBasics Kindle Books Toys & Games Today's Deals Sell Fashion Coupons Computers Free Shipping Video Games Amazon Home Registry Home Improvement #FoundItOnAmazon Beauty & Personal Care ... SDCC 2018 GameStop Exlusive. Went to trade in a came my boyfriend bought back in March only to find that can't take the game cause it's a redbox. I ordered a game online for store pickup and when I went in to pick it up, was told I couldnât because I paid with a card that was not in my name. - posted in Shopping Discussions: Hey all. I purchased a WCT MC figure off of their website on Nov. 12th but it has had multiple delays to the point of now it won't arrive until after the promotion ends (Dec. 13th). He was totally helpful. Wouldn't even read the disc. share. You can call Gamestop at (800) 883-8895 toll free number, write an email, fill out a contact form on their website www.gamestop.com, or write a letter to Gamestop.com, 625 Westport Parkway, Grapevine, Texas, 76051, United States. I made my selection and went to the counter to pay for the purchase when the employee behind the counter went into the back room. 2020-12-05 21:42:13 @ExareGames @GameStop Your website is alllllways broken. The customer service experience is set to change at GameStop as the company enters a multi-year partnership with Microsoft. Get links to our help center, FAQ, or live chat with a member of our support team! Customer service? save hide report. I thought it was my Xbox so I put in another disc which worked fine. I purchased two games for my son at the GameStop in the Dalewood Shopping Center in Hartsdale on Black Friday for a Christmas gift for my son. Contacting GameStop.com. Ever. Please correct this problem at this location. not only will the store not do that, I also called the disctrict manager and to no avail he has not returned my call. Customer Service Agent hourly pay at GameStop can range from $10 - $17. Shop GameStop, the world's largest retail gaming destination for Xbox One X, PlayStation 4 and Nintendo Switch games, systems, consoles & accessories. No surprise, it arrives with scratches all across the bottom of the disk, completely unplayable. Overall bad experience with game stop purchase and subsequent return. Sorry if this is a little off topic but i figure the collective knowledge in this sub may be able to help me out. Congratulations gamestop. Please direct all questions or comments regarding customer experiences, orders, or product concerns to our Customer ⦠this will probably be my last online order, not worth it. ... Español; ภาษาà¹à¸à¸¢ ... GameStop is the world's largest video game retailer with over 6,100 stores located throughout the United States and 17 countries. I will not be making other purchases from this store. email productsafety_ie@gamestop.com; Emails are answered in the order in which they arrive. I walked in to buy DLC s and the woman at the desk said what do u whant kid that is insulting im 26 i just what my DLC s and ill go and u dont have to be so rude. Contact Gamestop customer service. Looking for Gamestop customer service email address. The company is headquartered in Grapevine, Texas, United States, a suburb of Fort Worth, and operates 5,509 retail stores throughout the United States, Canada, Australia, New Zealand, and Europe as of February 1, 2020. Download GameStop apk 4.5.7 for Android. I got conformation that this order was cancelled - only to receive an email 2 days later saying my PS4 has been shipped, and my cc was billed. I got a bad gift card and I had my hopes up for good dlc s I am seriously pissed!!!!!!!!!!! I purchased a WCT MC figure off of their website on Nov. 12th but it has had multiple delays to the point of now it won't arrive until after the promotion ends (Dec. 13th). GameStop is an American video game, consumer electronics and gaming merchandise retailer. GameStop customer service is atrocious! It is not possible to reach customer service via phone. Better contact info? © 2020 ForLocations.com All rights reserved. Here's the kicker they are the ones who sold the item to is used to begin with. business Retail. What kind of company hires sick people like this. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GameStop Customer Service. Customer service. Popular video game retailer EB Games came under fire this week for keeping stores open despite Canadian officials asking all ânon-essentialâ businesses to close ⦠I called the game stop customer service number. I waited there for about 5 minutes then I left without purchasing the game. i recently purchased a PS VITA and 3 games which were in excess of 300.00.. as well as 15 $15.00 gift cards.. my son had an accident and th gift cards were not disctributed to his friends as a party favor.. they are all unused and i want to return the unused gift cards and return them on my credit card i used to buy them (same card).. the store is refusing to do so. Here we are three months later, and she finally started looking into it's whereabouts. I wrapped them and when my son opened them there were no games in the box. I will not be making other purchases from this store. Extremely disappointed will not buy again. When asking the customer service rep about whether or not my purchase would qualify since it was made during the promotion dates, they flip-flopped between telling me the promo would last until Infinite releases, and having no knowledge of the promo and to go to the website I referenced (HaloWaypoint) to clarify the details of the promotion... such great customer service right? The other two games (fallout 3) and (star ocean) were both I recognizable discs. Guy that works at GameStop at gateway pavilion. I got my PS4 in the mail, left it in the box, they emailed me a shipping label, I sent it back, I have a tracking # that says this was received on their end - but they claim they cannot find it, and will NOT refund my cc. He gave me an awesome in-store experience. I know there is a twitter tag you can use to contact them but they don't answer. 1. Ryan Cohen, the entrepreneur who built Chewy.com into a pet-supply giant and sold it for more than $3 billion, is now pitching GameStop Corp. on ⦠Came with the code at the bottom of my receipt. Ever. Makes sure to get the power up card for the discount. So I ordered a copy of paper mario: thousand year door off of the gamestop website. Gamestop customer service sucks. This estimate is based upon 5 GameStop Customer Service Agent salary report(s) provided by employees or estimated based upon statistical methods. This is unbelievable. The customer service email link does not work, the online live chat does not work, and your local store can't handle online orders either. The shift away from brick-and-mortar retailers in favor of online shopping has hurt GameStop over the past decade, pushing the company's stock down nearly 40% in that time period. BOGUS. Contact GameStop for any product or support questions. The typical GameStop Customer Service Agent makes $11 per hour. Took 20+ minutes to get someone and they didn't want to send me another one until I got heated and told them they Will send me another. I went back to the store the day after Chtistmas and the person that helped never even apologized for what clearly was their mistake especially due to the fact that it was a Christmas gift for my son. Very poor customer service! They won't talk to me in store because I have no receipt. You can find contact details for GameStop above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns ⦠Shop a wide selection of gamer-centric apparel, collectibles & more. Ultimately I was impressed by his customer service skills and his charisma... Great GameStop experience thanks gamestop!! cant get through to anyone. I know they have a phone number and i know they have a web form (with an insulting 250-character limit). I called customer service due to the countless issues that my local gamestops give me in regards to the following. There were two employees working, one was restocking and the other was behind the register. Knew everything there was to know about every question I asked him. 41% Upvoted. I then suggested i can return the PS VITA to my card and use the gift cards i bought towards that purchase .. (by the way, both the PS VITA and gift cards were purchased on the same day- this is all yesterday). I can't believe GameStop actually did this! My son was highly disappointed on Christmas Day due to this mistake. Sorry GameStop but with this kind of customer service it's no wonder it's not going well for you. I refused delivery of the item, so it could be returned to sender for my refund as directed by Gamestop customer service. Pros - Being around products and devices that are really cool and interesting, if you are into gaming culture and products. Sending duplicate support tickets will increase the time to answer your inquiry. Gamestop customer service is horrible! Costumer service sucks, been on hold for 25 min and they still can't there self's together GameStop Ltd. IE8215492R Support Office: GameStop, Estuary House, Swords Business Pk, Swords, Co. Dublin, K67 X4A3 Corporate Office: Grapevine, TX, USA GameStop.com Phone Number. Be weary if your purchases here. Effective March 22, 2020 â GameStop will close customer access to U.S. storefronts and will process orders on a digital only basis, moving to curbside pick-up at stores and eCommerce delivery only; Company to pay employees whose hours have been eliminated for an additional 2 weeks, and will reimburse one full month of employee benefit contributions Our customer service phone line is open from 08:00 to 16:30 Monday to Thursday and 08:00 to 16:00 on Friday. So I just talked to Gamestop customer service regarding the Red Shift promotion. Please contact GameStop Media Relations Monday â Friday, 8am to 5pm CST Phone: 817-424-2009 Email: publicrelations@gamestop.com Customer Service Contact. Its been 25 minutes, no one picked up. Emails are answered in the order in which they arrive. if they tried hard, ordered xbox and recieved one with red ring, defective as soon as i plugged it up. You lost a loyal customer over $20! The lack of customer service from your company is horrible.
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